Tell me what has happened
On a free introductory call, you explain the customer request, deadline, current progress and where the uncertainty sits.
Get Help with Your First EcoVadis Assessment
A customer has asked your company to complete EcoVadis, but the work is spreading across policies, data, documents and several departments. Get practical support deciding what to do first and keeping the assessment moving.
Book Your Free Strategy CallHas a Customer Asked You to Complete EcoVadis?
What first looks like an online questionnaire can quickly become a cross-company project. You may need input from HR, procurement, operations, health and safety, finance and senior management—while also trying to work out which documents count as useful evidence.
You may recognise some of these problems:
- You are not sure where to start or which step should come first.
- The questionnaire asks for policies, actions and results that sit with different colleagues.
- Your documents are scattered across folders, systems and departments.
- You do not know which evidence is relevant, current or strong enough.
- You have limited time and need a practical way to organise the work.
First Assessment Support gives you experienced help with your own deadline, questionnaire, documents and internal team.
Is First Assessment Support Right for Your Company?
This route is designed for first-time EcoVadis coordinators and small teams that need more than general information. You can ask for help at the beginning or after you have already started and realised the assessment is harder to organise than expected.
Another route may fit better when:
- Your main problem is bringing an active assessment and evidence set together before submission: see EcoVadis Submission Support.
- Your scorecard has already been published: start with the EcoVadis Scorecard Review.
- You only need editable policy templates: see the EcoVadis Starter Kit.
How EcoVadis First Assessment Support Works
Receive a clear proposal
I recommend a starting scope and set out the included work, timing, deliverables and fee before you decide whether to proceed.
Set up the assessment properly
We clarify the assessed entity, owners, questionnaire position, existing documents and the most important early gaps.
Work through the agreed priorities
Support may include working sessions, document feedback, stakeholder actions and preparation toward submission, depending on the agreed scope.
What I Can Help With During Your First EcoVadis Assessment
Assessment scope and deadline
Clarify which entity is being assessed, what the customer has requested and how the available time affects the plan.
Internal owners and coordination
Identify who should contribute from HR, procurement, operations, finance, health and safety and leadership.
EcoVadis questionnaire guidance
Work through the questions relevant to your company without guessing, overclaiming or treating every gap as equally urgent.
Policies and governance
Identify missing foundations and review whether existing documents are specific, owned and connected to the assessed company.
Actions, KPIs and results
Look beyond policies to the controls, training, audits, supplier activities and performance data that show implementation.
Documents and evidence planning
Organise what already exists, identify important gaps and create clearer requests for colleagues who hold the evidence.
What Your Team Should Have Clearer as the Assessment Progresses
- What is being assessed and what the customer expects.
- Who owns each part of the questionnaire and evidence collection.
- Which policies, actions, KPIs and documents already exist.
- Which gaps deserve attention first and which work can wait.
- What needs to happen before the questionnaire can be submitted.
Your EcoVadis Support Plan
A smaller engagement may focus on setting up the assessment and creating a first action plan. A longer engagement may include document feedback, progress calls, stakeholder coordination and submission preparation.
Your proposal can include
- working sessions with the coordinator and relevant colleagues;
- review of an agreed number of documents or themes;
- prioritised actions, owners and next steps;
- questionnaire and evidence decision support;
- progress checkpoints and preparation toward submission.
You will know before work starts
- which questions, themes or documents are included;
- the number and length of working sessions;
- whether drafting or implementation work is included;
- the expected deliverables and timing;
- the agreed fee.
What the service does not promise
EcoVadis makes the assessment and scoring decisions. The support can help your team prepare more deliberately and address avoidable gaps, but it cannot guarantee a score, medal or other outcome.
About Rutger
Practical EcoVadis and sustainability experience
I previously led my former company through the EcoVadis process and learned first-hand how much cross-functional work sits behind a credible submission. That work contributed to the company achieving an EcoVadis Platinum rating.
Today, I combine approximately 15 years of corporate sustainability experience, an MSc in Strategic Sustainable Development and my work as a certified EcoVadis Solutions Practitioner to help companies make clearer preparation and improvement decisions.
“Rutger has an in-depth understanding of sustainability issues, management systems, reporting and standards. His outstanding communication skills enable him to convey complex concepts with clarity.”
Frequently Asked Questions About First Assessment Support
My customer has only just invited us. Is it too early?
We have already started the questionnaire. Can you still help?
What if we have very few sustainability documents?
How is this different from EcoVadis Essentials?
How is this different from the EcoVadis Starter Kit?
Can you help complete the questionnaire or improve documents?
How much does the support cost?
Can you guarantee an EcoVadis score or medal?
Discuss Your First EcoVadis Assessment
Book a free introductory call to explain the customer request, deadline, current progress and main difficulty. I will tell you whether tailored support, a DIY resource or a free guide is the most sensible next step.
Double Your Sustainability is independent from EcoVadis. I can help you prepare and improve, but I cannot influence EcoVadis’ assessment or scoring decisions.
